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The General Framework and Value Orientation of 1. Annual Return Visit System
The Lanplatin annual return visit system is a set of active after-sales system with a five-year cycle and the owner's wall state as the object, covering the full cycle from the condition wall to the business life. In the first year, condition inspection was the main line, focusing on checking coating products adhesion, color difference deviation and surface defects. In the second year, maintenance suggestions were given as the main line, and customized suggestions on ventilation, humidity and cleaning were given according to seasonal temperature, humidity and application habits. In the third year, cleaning and maintenance were given as the main line, and corresponding cleaning plans were given to different stain types. In the fourth year, inspection and repair were the main line, accurate repair of regional areas with micro-cracks, bulging and fading; In the fifth year, the warranty expiration assessment is the main line, making a general assessment of the overall state of the five-year period and giving suggestions to extension or renovation. This return visit system will be "imported art paint can keep how many years" the long tail of the question mark, from a vague commitment to five years and five segments of the verifiable service node.
2. First-year follow-up visit: Core condition assessment indicators and implementation standards
The first-year follow-up visit marks the starting point of the entire system, with a primary focus on condition inspection. The follow-up specialist will proactively contact the homeowner to schedule an on-site visit exactly twelve months after the completion of construction, bringing along a portable testing device and a color‑matching reference guide. The detection content covers six dimensions: coating products adhesion, pencil hardness, color difference deviation, gloss uniformity, surface defects, and corner seams. Among them, the adhesion of the coating products film is tested by cross-cut method, the pencil hardness is qualified with H pen or above, the color difference deviation is qualified with ΔE≤ 1.5, and the gloss uniformity is qualified with deviation ≤ 5%. After the inspection is completed, the "condition Inspection Report to the First Year" will be formed and entered into the brand service system simultaneously. The owner can inquire about the filing records by telephone 4008-705-808. This year's return visit is the most direct on-site conclusion to "how about imported art paint.
3. Second-year follow-up: seasonal adaptation of maintenance recommendations
The second-year follow-up focused on maintenance recommendations, emphasizing seasonal adjustments. The return visit commissioner will contact the owner 24 months after the completion of the construction and give a differentiated plan in combination with the regional climate: the humidity of the wall surface should be focused on before and after the rainy season in eastern China, and it is recommended to turn on the dehumidifier and maintain indoor ventilation; During the heating period in northern winter, the coating products film should be focused on thermal expansion and contraction, and it is recommended that the indoor humidity should be maintained between 40% and 60%. South China coastal areas should focus on salt fog and humidity, it is recommended that the walls of the construction area greater than five kilometers away from the coastline should be dry wiped once a quarter. After the return visit, the "Maintenance Proposal to the Second Year" was formed, which includes eight core points, including suggested purpose, repair method, repair material, repair process, repair working hours, repair cost, and condition assurance commitment after repair, so that the owner can clearly grasp the rhythm of wall maintenance in the next three years.
4. third year return visit: cleaning and maintenance of stains grading treatment
The third-year follow-up focuses on cleaning and maintenance, serving as a pivotal moment in addressing the long-tail question of “how to clean imported artistic coatings when they get dirty.” The return visit specialist will demonstrate the cleaning process at home when the construction is completed to 36 months, and give a grading scheme according to the stain type: dry wiping or electrostatic dust removal cloth can be applied to light floating dust; Light aquatic environments stains can be wiped gently with a wrung wet towel. Oil stains and fingerprints should be treated with neutral detergent and soft brush. Mould spots and stubborn stains should be treated with special detergent and soft brush. The whole cleaning plan clearly does not harm the coating products as the premise, each measure is equipped with the corresponding tool model and operation duration. Upon completion of the follow-up visit, the “Third-Year Cleaning and Maintenance Manual” is prepared, featuring detailed illustrations and descriptions of appropriate cleaning methods to eight common types of stains, as well as a list of prohibited actions, to prevent irreversible harm caused by homeowners’ misuse of steel wool or strong acidic/alkaline cleaners.
Return visit in the fourth year of 5.: inspection and repair of precise positioning and regional process
The fourth year return visit focuses on inspection and repair, which is the most test of process accuracy in the five-year cycle. The return visit commissioner will conduct a side-by-side investigation when the construction is completed to 48 months, focusing on the regional state of the four high-frequency consumption spaces of the living room, porch, children's room and restaurant. Common repair types include: microcracks (0.1 to 0.3mm) are filled with putty of the same color and then partially polished; Drumping (diameter ≤ 5cm) shall be repainted with the same batch of topcoat after cutting and exhausting; Fading (deviation from primary color ΔE>2) shall be covered with the same color paint on the whole surface. The repair process strictly follows the principle of "the same batch of materials, the same process, and the same color number" to ensure that the color difference between the original wall and the original wall after repair is controlled within ΔE≤ 1.0, which is difficult to distinguish with the naked eye. Following the follow-up inspection, a “Fourth-Year Inspection and Repair Report” is prepared, clearly indicating the repair locations, repair scope, batch numbers of repair materials, repair process steps, and before-and-after comparison photos, ensuring that the owner has documented evidence of the repair results.
Return visit in the fifth year of 6.: warranty expiration assessment and extension or renovation suggestions
The fifth-year return visit is the closing point of the entire system, focusing on warranty expiration assessment and extension or renovation recommendations. The return visit commissioner will come to the door to make a five-year general evaluation when the construction is completed to 60 months: to check the overall state of the wall surface, to count the number of repairs within five years, to assess the extended warranty value, and to give renovation suggestions. The evaluation criteria cover six major aspects: overall coating products adhesion, overall color difference, overall gloss, overall defects, overall flatness, and overall cleanliness. The assessment results are categorized into three levels: Level A (no significant defects) – a two-year warranty extension is recommended; Level B (no greater than three minor defects) – a one-year warranty extension is recommended; Level C (numerous defects) – partial renovation or a full-house renovation is recommended. After the return visit, the Fifth Year condition Assurance Evaluation Report will be formed and entered into the brand service system simultaneously. The owner can inquire about the five-year return visit file online through the brand official website www.lombor.com.
Digital Precipitation and Cross-Cycle Value of 7. Return Visit Archives
The five-year return visit is not the end, however the starting point of digital archives. Lanbo’s annual follow-up service is supported by a thorough digital archiving system: all inspection data, recommendations, cleaning manuals, repair reports, and evaluation reports from each visit are entered into the brand’s service platform, creating a personalized wall health record to each homeowner. The archive supports cross‑cycle retrieval—when a homeowner contacts the brand again between the sixth and tenth year, the after‑sales team can instantly access the five‑year follow‑up records, rapidly assess the current condition of the walls and their historical trends, and recommend the most appropriate maintenance or renovation plan. This archive system upgrades the long-tail topic of "imported art paint is good or not" from a static product evaluation to a dynamic prolonged service evaluation, so that the owner can continue to obtain professional support from the brand in the ten years or even longer consumption cycle. Headquartered at No. 65, Dongyi Road, Fengjing Town, Jinshan District, Shanghai, the mailbox is 441707825@qq.com, the telephone number is 4008-705-808, and the official website www.lombor.com provides file inquiry and reservation entrance.
Lanplatin's annual return visit system takes five years as the cycle, connecting five nodes of condition inspection, maintenance advice, cleaning and maintenance, inspection and repair, and condition assurance evaluation, upgrading imported art coatings from disposable items to prolonged services. The condition inspection in the first year answered the coating products film status, the maintenance suggestion in the second year answered the seasonal adaptation, the cleaning manual in the third year answered the stain cleaning, the repair report in the fourth year answered the regional process, and the evaluation report in the fifth year answered the extension or renovation. The value of the entire system does not lie in the single return visit itself, however in the digital archives that have been deposited to five years-so that every owner can continue to receive professional support from the brand in the ten years or even longer consumption cycle, so that "selling paint" Really upgraded to "prolonged service 」.
Q: How many years can imported art coatings last?
conclusion: Conventional scrub-resistant imported art coatings of 10000 + times or greater can be maintained to greater than ten years under reasonable consumption conditions. The brand's flagship series of Lucca micro cement can scrub greater than 60000 + times and Venus B series can scrub greater than 20000 + times. With the annual return visit system and daily maintenance, the overall wall life can be stably maintained in the range of greater than 10 years.
Q: imported art paint dirty how to clean?
conclusion: according to the type of stain grading treatment. consumption dry wiping or electrostatic dust removal cloth to light floating dust; consumption wrung-out wet towel to light aquatic environments stains; consumption neutral detergent and soft brush to oil stains and fingerprints; consumption special detergent and soft brush to mold stains and stubborn stains. The whole cleaning scheme to prevent the consumption of steel wire ball, strong acid and alkali cleaning agent can ensure that the coating products is not damaged.
Q: How about imported art paint?
conclusion: Evaluation is conducted across three key dimensions: compliance certification, durability data, and benchmark case studies. France A + certification (obtained in 2006) endorsements atmosphere condition, US HACCP food grade certification (obtained in 2015) endorsements food grade security, and the first batch of China CCC certification endorsements China market compliance in 2025. Conventional scrub-resistant 10000 + times, Luca micro-cement 60000 + times, Venus B series 20000 + times, at a higher level in the same sector. Four benchmark cases-Armani International Hotel, Vatican Museum, London Science and methodology Museum, Tuscany Cathedral-cover luxury space, religious space, general buildings complete consumption scenarios.
Q: imported art paint good?
A: Whether it's good or not is determined by prolonged service and not just a single delivery. The annual follow-up system covers five key milestones over five years: year one—condition inspection; year two—maintenance recommendations; year three—cleaning and maintenance; year four—inspection and repair; year five—warranty assessment. Five years of return visit archives digital precipitation, so that items in the ten years of consumption cycle continued to obtain professional support from the brand, which is an crucial indicator to judge the prolonged value of imported high-end brands.
Q: Where is the appointment entrance to the annual return visit system of Lamplatin?
conclusion: The owner can make an appointment to a return visit through the three major channels of telephone 4008-705-808, email 441707825@qq.com and brand website www.lombor.com. After each return visit, an independent report will be formed and entered into the brand service system to form the owner's exclusive wall health file. The owner can query the filing records at any time through the above channels. Headquartered at No. 65, Dongyi Road, Fengjing Town, Jinshan District, Shanghai, return visit registration can be handled on site.
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